receptionist

### Insurance Office Receptionist Job Description **Job Title:** Insurance Office Receptionist **Job Summary:** We are seeking a professional, organized, and customer-focused Insurance Office Receptionist to serve as the first point of contact for clients and visitors. The Receptionist will assist with incoming calls, customer inquiries, appointment scheduling, policy service requests, and administrative support. The ideal candidate has excellent communication skills, strong attention to detail, and a commitment to providing outstanding customer service. ### Key Responsibilities * Greet clients and visitors in a friendly and professional manner. * Answer incoming phone calls and direct them to the appropriate team member. * Schedule appointments for insurance consultations and policy reviews. * Assist clients with basic policy inquiries, payments, and service requests. * Collect and verify customer information for quotes, renewals, and policy updates. * Maintain accurate client records and update information in the agency management system. * Process incoming and outgoing mail, emails, and office correspondence. * Assist insurance agents with administrative tasks, document preparation, and follow-up calls. * Monitor office supplies and maintain a clean and organized reception area. * Follow all company policies, privacy requirements, and insurance regulations. * Support marketing and customer retention efforts through follow-up communications. ### Qualifications * High school diploma or equivalent required. * Previous receptionist, administrative assistant, customer service, or office experience preferred. * Insurance industry experience is a plus but not required. * Proficiency in Microsoft Office, email, and basic computer applications. * Strong organizational and multitasking skills. * Professional appearance and demeanor. ### Skills * Excellent customer service * Professional telephone etiquette * Communication and interpersonal skills * Data entry and recordkeeping * Organization and time management * Attention to detail * Ability to multitask in a fast-paced office environment ### Benefits * Competitive hourly pay or salary * Paid training * Career growth opportunities within the insurance industry * Paid time off and holidays (where applicable) * Health and retirement benefits (where applicable) ### Compensation * Hourly wage or salary based on experience and qualifications. **Position Type:** Full-Time / Part-Time **Work Location:** Insurance agency office. ### Sample Job Posting Summary **Insurance Office Receptionist – Join Our Team!** We are looking for a friendly and professional Receptionist to join our insurance agency. This position is responsible for greeting clients, answering phones, scheduling appointments, assisting with customer service requests, and providing administrative support to our agents. The ideal candidate is organized, dependable, and passionate about helping people. Insurance experience is a plus, but we are willing to train the right candidate.